Better Sales Coach Application Terms and Conditions

1. Introduction Welcome to the Better Sales Coach mobile application (“App”). By downloading, installing, or using this App, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the App.
2. Ownership and Operator Information The App is owned and operated by SalesITV Pty Ltd (ABN 24 133 294 283), an Australian-based company with its head office in Queensland, Australia. All references to “we,” “us,” and “our” in these Terms refer to SalesITV Pty Ltd.
3. Purpose of the App The App provides access to video training programs, written notes, and other learning materials designed to coach and skill salespeople in various aspects of the sales process, customer engagement, and sales management. The content is intended to support professional development and is not advice, guidance, or a guarantee of any specific result.
4. No Liability or Guarantee of Outcomes The information, training materials, and resources provided through the App are for educational and informational purposes only. SalesITV Pty Ltd does not guarantee any specific outcomes, sales results, or improvements in performance. Users of the App are responsible for how they apply the information in their sales activities. SalesITV Pty Ltd is not liable for any decisions, actions, or outcomes resulting from the use of the App’s content.
5. User Responsibilities Users agree to use the App in compliance with these Terms and applicable laws and regulations. Users must not:

• Use the App for unlawful, illegal, or fraudulent purposes.
• Copy, distribute, modify, reverse-engineer, or otherwise interfere with the App or its content.

6. Account Registration and Security Users may be required to register for an account to access the App’s features. Users are responsible for maintaining the confidentiality of their login details and all activities under their account. SalesITV Pty Ltd is not liable for any unauthorized use of a user’s account.
7. Intellectual Property All content within the App, including but not limited to videos, notes, graphics, logos, and software, is the property of SalesITV Pty Ltd or its content providers. Users are granted a non-exclusive, non-transferable license to access and view the content for personal and professional development purposes only. Users may not reproduce, distribute, or modify any of the content without prior written consent from SalesITV Pty Ltd.
8. Payment and Subscriptions Access to certain content within the App may require payment of a subscription fee or one-time payment. Payment details, billing frequency, and subscription terms will be clearly stated at the point of purchase. Users are responsible for ensuring payment details are accurate and up-to-date.
9. Refund Policy Refunds may be granted in accordance with applicable consumer protection laws. If a user believes they are entitled to a refund, they must contact SalesITV Pty Ltd’s customer support team. (support@salesitv.com) Refunds are provided at the discretion of SalesITV Pty Ltd and in accordance with the Australian Consumer Law.
10. Limitations of Liability To the fullest extent permitted by law, SalesITV Pty Ltd disclaims all liability for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, sales, or business opportunities, arising from or in connection with the use or inability to use the App. This includes, but is not limited to, reliance on training materials, errors, interruptions, system failures, or security breaches.
11. Disclaimers The content provided in the App is educational only and does not constitute business, financial, or legal advice. SalesITV Pty Ltd makes no warranties or representations about the accuracy, completeness, or fitness for a particular purpose of the content. Use of the content is at the user’s own risk.
12. Termination of Access SalesITV Pty Ltd may terminate or suspend a user’s access to the App at its sole discretion, without notice, if the user breaches these Terms or engages in any prohibited conduct.
13. Third-Party Services and Links The App may contain links to third-party websites, products, or services. SalesITV Pty Ltd does not endorse or assume responsibility for the content, accuracy, or practices of third-party services. Users access third-party content at their own risk.
14. Privacy Policy SalesITV Pty Ltd respects user privacy. Please refer to our Privacy Policy for details on how user data is collected, used, and protected.
15. Changes to Terms and Conditions We reserve the right to update these Terms at any time. Users will be notified of material changes through the App or via email. Continued use of the App after changes are made constitutes acceptance of the updated Terms.
16. Governing Law and Jurisdiction These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in Queensland, Australia.
17. Contact Information If you have any questions or concerns regarding these Terms, you may contact SalesITV Pty Ltd at support@salesitv.com

SalesITV Pty Ltd ABN 24 133 294 283 Head Office: Queensland, Australia Email:support@salesitv.com

By using this App, you acknowledge that you have read, understood, and agree to these Terms and Conditions.